Product care & support

Our team strive to make sure our customers are able to use their hydration appliances with no hassle. In the event that an issue does occur, we have created this help space for easy to solve faults – so you can get back up and running quickly.

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Browse our product support library

If ever in doubt or you need further assistance, please don’t hesitate to contact our team.

Bottled Water Coolers

If you find that you have issues with your bottled water coolers, like your water cooler is leaking or the water cooler is not dispensing, check out our guides that we’ve designed to help you.

How to solve a leaking bottled water cooler
How to solve a leaking bottled water cooler
My bottled water cooler isn't chilling or heating properly
My bottled water cooler isn't chilling or heating properly
4 cleaning tips for your bottled water cooler
4 cleaning tips for your bottled water cooler
What to do if your bottled water has turned green?
What to do if your bottled water has turned green?
My bottled water cooler isn't dispensing water
My bottled water cooler isn't dispensing water
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Mains-fed Water Coolers

If you’re finding that your water dispenser tastes bad or looking for information on cleaning your water cooler, we’re here to help. Check our our videos and guides.

Tips for keeping your mains-fed water dispenser clean
Tips for keeping your mains-fed water dispenser clean
The water from my dispenser doesn't taste right
The water from my dispenser doesn't taste right
What to do if your water dispensers alarm is activated
What to do if your water dispensers alarm is activated
Mains-fed water dispenser isn't chilling or heating properly
Mains-fed water dispenser isn't chilling or heating properly
How to solve a leaking mains-fed water dispenser
How to solve a leaking mains-fed water dispenser
Mains-fed water dispenser isn't dispensing properly
Mains-fed water dispenser isn't dispensing properly
What to do if your mains-fed water dispenser has no power
What to do if your mains-fed water dispenser has no power
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Guidance on looking after your machine

Reasons why you should invest in a Culligan hydration system

Can’t find the answer you need?

Call us

If you would prefer to talk to one of our experts, please contact us on the phone number below:

0333 600 1845

Live Chat

We can support you via Live Chat too. Please check when our experts are online to help you.

Monday – Friday:

9:00 am till 17:00pm

Fill in a form

The best way to get in touch with our team of experts is by filling in our Customer Service form.

A member of our expert team will reply as soon as possible to help.

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